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Information collection and useRegistration Certain features of this Web site may only be accessible to registered users. To become a registered user, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. Communications may include, but are not limited to, newsletters, product updates and new product announcements. Carbonated Software is the sole owner of the information collected on http://www.carbonatedsoftware.com. Carbonated Software may collect personally identifiable information from our users at several different points on our Web site. Surveys or Contests From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, to monitor site traffic and to send participants an email newsletter. We may use a third party service provider to conduct these surveys or contests. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice. Uses of Information We will use your email address to identify you during the site login process. Your name will be used to personalize the site once you have successfully logged in. We will not share any personally identifiable information you provide with other third parties unless we give you prior notice and choice. Communications from the siteSpecial Offers and Updates We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.” Newsletters If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section. Service-related Announcements We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Information sharing and disclosurePersonally identifiable information We do not share Personally Identifiable Information with Third Parties. Agents We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes. Service Providers We use other third parties to provide hosting services for our site. When you register an account, the information may be stored on third parties machines. These third parties are prohibited from using your personally identifiable information for any other purpose. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site Choice/Opt-out We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at opt-out@carbonatedsoftware.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users\' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. Cookies A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session cookies to make it easier for you to navigate our site and do NOT use persistent cookies. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. Links to Other Sites This Web site contains links to other sites that are not owned or controlled by Carbonated Software. Please be aware that we, Carbonated Software, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may deactivate it by making emailing our Customer Support at support@carbonatedsoftware.com. Security The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at privacy@carbonatedsoftware.com. Business Transitions In the event Carbonated Software goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web site, which will be posted for 30 days, of any such change in ownership or control of your personal information. Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Contact Us If you have any questions or suggestions regarding our privacy policy, please contact us at privacy@carbonatedsoftware.com.
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