Carbonated Software is committed to supporting each of our customers during product evaluation, installation and everyday use. This page provides an overview of our support policies and the contact information to use when you need help.
Free technical support is available for installation issues and for questions during the evaluation period for all users. Users who have purchased one of our products will continue to enjoy the benefits of support.
Email Support
Technical support is provided by email only at this time. Please send any
support issues to support@carbonatedsoftware.com and one of our support engineers will contact you. Response times will vary, but typically you will hear from our staff within a few hours.
